Introduction
Welcome to StakeGames ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the StakeGames mobile application ("App").
By using StakeGames, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.
Age Restrictions
By using this App, you confirm that you are at least 18 years of age. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a user under 18, we will delete that information immediately.
If you are a parent or guardian and believe your child under 18 has provided us with personal information, please contact us immediately at privacy@stakegames.app.
Information We Collect
Information You Provide Directly
| Data Type | Purpose | Collected |
|---|---|---|
| Phone Number | Account authentication and verification | Yes |
| Email Address | Account recovery and notifications | Yes |
| Profile Information | Display name and preferences | Yes |
Information Collected Automatically
- Game Statistics and History: Game results, scores, gameplay patterns, achievement progress, session duration
- Device Information: Device type, operating system, unique identifiers, app version
- Usage Data: Features accessed, in-app actions, error logs
Information We Do NOT Collect
| Data Type | Status |
|---|---|
| Location Data | Not Collected |
| Payment Information | Not Collected |
| Children's Data (Under 18) | Not Collected |
| Biometric Data | Not Collected |
| Contact Lists | Not Collected |
How We Use Your Information
Account Management
- Create and manage your StakeGames account
- Authenticate your identity and secure your account
- Enable account recovery when needed
Service Provision
- Provide, maintain, and improve the StakeGames experience
- Track and display your game statistics and history
- Enable game features and functionality
- Save your progress and preferences
Communication
- Send important account-related notifications
- Provide customer support
- Respond to your inquiries and requests
Analytics and Improvement
- Analyze usage patterns to improve our App
- Identify and fix technical issues
- Develop new features based on user needs
Safety and Security
- Detect, prevent, and address fraud or abuse
- Ensure fair gameplay
- Comply with legal obligations
Data Storage and Security
Firebase Infrastructure
Your data is stored securely using Google Firebase services:
- Firebase Authentication: Secure phone number and email verification
- Firebase Firestore: Encrypted database storage for user profiles and game data
- Firebase Analytics: Anonymized usage analytics
Security Measures
- End-to-end encryption for data in transit (TLS/SSL)
- Encryption at rest for stored data
- Secure authentication protocols
- Regular security audits and monitoring
- Access controls and authentication for internal systems
- Automatic session timeouts
Data Retention
- Active Accounts: We retain your data for as long as your account remains active
- Deleted Accounts: Personal data removed within 30 days, except where retention is required by law
- Game Statistics: Permanently deleted upon account deletion
- Backup Data: May persist for up to 90 days for disaster recovery
Your Rights and Choices
Access Your Data
You have the right to request a copy of the personal data we hold about you. Contact us at privacy@stakegames.app to request your data.
Correct Your Data
You can update your profile information directly within the App settings, or contact us to correct any inaccurate information.
Delete Your Account
Want to delete your account? Visit our dedicated account deletion page for complete instructions:
You can request deletion of your account and all associated data by:
- Using the "Delete Account" option in App settings
- Visiting stakegames.app/delete-account.html
- Emailing support@stakegames.app with your request
Note: Account deletion is permanent and cannot be undone. All your game history, statistics, and profile data will be permanently removed. For detailed information about what data is deleted and retention periods, see our Account Deletion page.
Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time by contacting us or adjusting your App settings.
Opt-Out of Communications
You can opt out of non-essential communications through the App settings or by following the unsubscribe instructions in our emails.
GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR).
Legal Basis for Processing
- Consent: You have given clear consent for us to process your personal data
- Contract: Processing is necessary to provide you with the StakeGames service
- Legitimate Interests: Processing is necessary for our legitimate business interests
Your GDPR Rights
- Right of Access: Obtain confirmation of whether we process your data and request a copy
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw previously given consent at any time
Data Controller
StakeGames acts as the data controller for your personal information. For GDPR-related inquiries, contact our Data Protection team at privacy@stakegames.app.
International Data Transfers
Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
- Right to Opt-Out: We do not sell personal information to third parties
Third-Party Services
StakeGames uses the following third-party services:
Google Firebase
- Purpose: Authentication, database, analytics
- Data Shared: Account information, usage data
- Privacy Policy: firebase.google.com/support/privacy
Expo Application Services (EAS)
- Purpose: App updates and distribution
- Data Shared: Device information for updates
- Privacy Policy: expo.dev/privacy
We do not sell, trade, or rent your personal information to third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make material changes:
- We will notify you through the App or via email
- The "Last Updated" date at the top will be revised
- Continued use of the App after changes constitutes acceptance
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Privacy Inquiries: privacy@stakegames.app
- General Support: support@stakegames.app
- Website: stakegames.app
Response Time: We aim to respond to all privacy-related inquiries within 30 days.
Complaints
If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.